:root{--bg: #f6f7f9;--surface: #ffffff;--surface-alt: #f9fafb;--border: #e4e7ec;--text: #101828;--text-muted: #667085;--primary: #2563eb;--primary-dark: #1d4ed8;--success: #16a34a;--warn: #d97706;--warn-bg: #fffbeb;--danger: #dc2626;--danger-bg: #fef2f2;--radius: 10px;--radius-sm: 6px;--shadow: 0 1px 2px rgba(16, 24, 40, .06), 0 1px 3px rgba(16, 24, 40, .1);--font: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;--mono: ui-monospace, SFMono-Regular, "SF Mono", Menlo, Consolas, monospace}*{box-sizing:border-box}body{margin:0;font-family:var(--font);font-size:14px;color:var(--text);background:var(--bg);-webkit-font-smoothing:antialiased}h1{font-size:22px;margin:0}a{color:var(--primary);text-decoration:none}a:hover{text-decoration:underline}code{font-family:var(--mono);font-size:12px}.layout{display:flex;min-height:100vh}.sidebar{width:236px;flex-shrink:0;background:var(--surface);border-right:1px solid var(--border);display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.brand{display:flex;align-items:center;gap:10px;padding:18px 16px;border-bottom:1px solid var(--border);font-weight:600}.brand-mark{font-size:20px}.nav{flex:1;padding:10px 8px;overflow-y:auto}.nav-item{display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:var(--radius-sm);color:var(--text-muted);font-weight:500}.nav-item:hover{background:var(--surface-alt);color:var(--text);text-decoration:none}.nav-item.active{background:#eff6ff;color:var(--primary)}.nav-label{flex:1}.nav-badge{background:var(--danger);color:#fff;border-radius:999px;padding:1px 7px;font-size:11px;font-weight:600}.sidebar-footer{padding:12px;border-top:1px solid var(--border)}.user-name{font-weight:600}.user-role{color:var(--text-muted);font-size:12px;text-transform:capitalize}.user-chip{margin-bottom:8px}.content{flex:1;padding:24px 28px 48px;min-width:0}.page-header{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:20px}.page-subtitle{color:var(--text-muted);margin:4px 0 0}.header-badges{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.panel{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px;margin-bottom:20px;box-shadow:var(--shadow)}.panel-head{display:flex;justify-content:space-between;align-items:center}.panel-title{font-weight:600;margin-bottom:12px}.table{width:100%;border-collapse:collapse}.table th{text-align:left;font-size:12px;text-transform:uppercase;letter-spacing:.03em;color:var(--text-muted);padding:8px 10px;border-bottom:1px solid var(--border);white-space:nowrap}.table td{padding:11px 10px;border-bottom:1px solid var(--border);vertical-align:top}.table tbody tr:hover{background:var(--surface-alt)}.table.compact td,.table.compact th{padding:7px 8px}.table .right,th.right,td.right{text-align:right}.table .inactive{opacity:.5}.table .row-danger{background:var(--danger-bg)}.truncate{max-width:420px;overflow:hidden;text-overflow:ellipsis}.mono{font-family:var(--mono);font-size:12px}.muted{color:var(--text-muted)}.strong{font-weight:600}.hint{color:var(--text-muted);font-size:12px;margin-top:10px}.btn{border:1px solid var(--border);background:var(--surface);color:var(--text);padding:8px 14px;border-radius:var(--radius-sm);font-size:14px;font-weight:500;cursor:pointer;font-family:inherit}.btn:hover:not(:disabled){background:var(--surface-alt)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-sm{padding:5px 10px;font-size:13px}.btn-block{width:100%;margin-bottom:8px}.btn-primary{background:var(--primary);border-color:var(--primary);color:#fff}.btn-primary:hover:not(:disabled){background:var(--primary-dark)}.btn-danger{background:var(--surface);border-color:var(--danger);color:var(--danger)}.btn-danger:hover:not(:disabled){background:var(--danger-bg)}.btn-ghost{border-color:transparent;color:var(--text-muted)}input,select,textarea{font-family:inherit;font-size:14px;padding:8px 10px;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);color:var(--text)}input:focus,select:focus,textarea:focus{outline:2px solid #bfdbfe;outline-offset:-1px;border-color:var(--primary)}.field{display:flex;flex-direction:column;gap:5px;margin-bottom:12px}.field>span{font-size:13px;font-weight:500;color:var(--text-muted)}.field.inline{margin-bottom:0}.checkbox{display:flex;align-items:center;gap:7px;font-size:13px;cursor:pointer}.checkbox input{width:auto}.toolbar{display:flex;gap:10px;margin-bottom:16px;flex-wrap:wrap;align-items:center}.toolbar input[type=search]{min-width:280px}.inline-form{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px;margin-bottom:20px}.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:0 16px}.form-actions{display:flex;gap:8px;margin-top:8px}.badge{display:inline-block;padding:2px 9px;border-radius:999px;font-size:12px;font-weight:600;white-space:nowrap}.status-draft{background:#f1f5f9;color:#475569}.status-needs_review{background:var(--warn-bg);color:#b45309}.status-confirmed{background:#eff6ff;color:#1d4ed8}.status-packed{background:#f5f3ff;color:#6d28d9}.status-dispatched{background:#ecfeff;color:#0e7490}.status-delivered{background:#f0fdf4;color:#15803d}.status-cancelled{background:var(--danger-bg);color:#b91c1c}.conf-high{background:#f0fdf4;color:#15803d}.conf-medium{background:var(--warn-bg);color:#b45309}.conf-low{background:var(--danger-bg);color:#b91c1c}.conf-none{background:#f1f5f9;color:var(--text-muted)}.match-auto{background:#f0fdf4;color:#15803d}.match-suggested{background:var(--warn-bg);color:#b45309}.match-manual{background:#eff6ff;color:#1d4ed8}.match-unmatched{background:var(--danger-bg);color:#b91c1c}.proc-completed{background:#f0fdf4;color:#15803d}.proc-failed{background:var(--danger-bg);color:#b91c1c}.proc-received,.proc-transcribing,.proc-extracting,.proc-matching{background:#eff6ff;color:#1d4ed8}.delivery-delivered{background:#f0fdf4;color:#15803d}.delivery-out_for_delivery{background:#ecfeff;color:#0e7490}.delivery-scheduled{background:#eff6ff;color:#1d4ed8}.delivery-pending{background:#f1f5f9;color:#475569}.delivery-failed,.delivery-returned{background:var(--danger-bg);color:#b91c1c}.tier{background:#f5f3ff;color:#6d28d9}.warn-sm{background:var(--warn-bg);color:#b45309;font-size:11px;margin-left:6px}.source-badge{font-size:12px;color:var(--text-muted);white-space:nowrap}.stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:14px;margin-bottom:22px}.stat-card{background:var(--surface);border:1px solid var(--border);border-left:3px solid var(--border);border-radius:var(--radius);padding:14px 16px;box-shadow:var(--shadow)}.stat-card.tone-success{border-left-color:var(--success)}.stat-card.tone-warn{border-left-color:var(--warn)}.stat-card.tone-danger{border-left-color:var(--danger)}.stat-label{color:var(--text-muted);font-size:13px}.stat-value{font-size:26px;font-weight:600;margin-top:4px}.stat-hint{color:var(--text-muted);font-size:12px;margin-top:2px}.stat-row{margin-bottom:14px}.banner{display:flex;justify-content:space-between;align-items:center;gap:14px;padding:12px 16px;border-radius:var(--radius);margin-bottom:18px}.banner.warn{background:var(--warn-bg);border:1px solid #fde68a;color:#92400e}.detail-grid{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:20px}@media(max-width:1100px){.detail-grid{grid-template-columns:1fr}}.lines-section,.side-column>div{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px;box-shadow:var(--shadow)}.side-column{display:flex;flex-direction:column;gap:16px}.line-row{border:1px solid var(--border);border-radius:var(--radius);margin-bottom:10px}.line-row.attention{border-color:#fcd34d;background:#fffdf5}.line-main{display:grid;grid-template-columns:minmax(0,1.2fr) 20px minmax(0,1.4fr) 110px 100px auto;gap:12px;align-items:center;padding:12px 14px;cursor:pointer}@media(max-width:900px){.line-main{grid-template-columns:1fr}.line-arrow{display:none}}.line-label{font-size:11px;text-transform:uppercase;letter-spacing:.03em;color:var(--text-muted);margin-bottom:2px}.line-raw{font-style:italic;color:var(--text-muted)}.line-arrow{color:var(--text-muted);text-align:center}.line-product{font-weight:500}.line-product.missing{color:var(--danger);font-style:italic}.line-code{font-family:var(--mono);font-size:11px;color:var(--text-muted);margin-left:8px}.line-total{font-weight:600;text-align:right}.line-flags{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}.line-detail{border-top:1px solid var(--border);padding:14px;background:var(--surface-alt)}.line-note{color:var(--warn);font-size:13px;margin-bottom:10px}.candidates{margin-bottom:14px}.candidate-list{display:flex;flex-direction:column;gap:6px}.candidate{text-align:left;border:1px solid var(--border);background:var(--surface);border-radius:var(--radius-sm);padding:8px 11px;cursor:pointer;font-family:inherit;font-size:13px}.candidate:hover:not(:disabled){border-color:var(--primary)}.candidate.chosen{border-color:var(--primary);background:#eff6ff}.candidate-name{display:block;font-weight:500}.candidate-meta{display:block;color:var(--text-muted);font-size:12px;margin-top:2px}.line-edit{display:flex;gap:14px;align-items:flex-end;flex-wrap:wrap}.line-edit input,.line-edit select{width:130px}.line-actions{display:flex;gap:8px;margin-left:auto}.totals{margin-top:16px;padding-top:14px;border-top:2px solid var(--border)}.totals>div{display:flex;justify-content:space-between;padding:3px 0}.totals .grand{font-size:17px;padding-top:8px;border-top:1px solid var(--border);margin-top:6px}.order-notes{margin-top:16px;padding:12px;background:var(--surface-alt);border-radius:var(--radius-sm)}.source-image img{width:100%;border-radius:var(--radius-sm);border:1px solid var(--border);background:var(--surface-alt)}.source-image figcaption{font-size:12px;margin-top:6px}.source-audio audio{width:100%}.source-block{margin-top:12px}.source-label{font-size:11px;text-transform:uppercase;letter-spacing:.03em;color:var(--text-muted);margin-bottom:4px}.source-text{margin:0;line-height:1.5}.source-text.preformatted{white-space:pre-wrap;font-family:var(--font)}.kv{display:grid;grid-template-columns:auto 1fr;gap:6px 14px;margin:0}.kv dt{color:var(--text-muted);font-size:13px}.kv dd{margin:0;font-size:13px}.queue-list{display:grid;grid-template-columns:repeat(auto-fill,minmax(380px,1fr));gap:14px}.queue-card{display:block;background:var(--surface);border:1px solid var(--border);border-left:3px solid var(--warn);border-radius:var(--radius);padding:14px;color:inherit;box-shadow:var(--shadow)}.queue-card:hover{text-decoration:none;border-color:var(--primary);box-shadow:0 4px 10px #1018281a}.queue-head{display:flex;justify-content:space-between;gap:10px;margin-bottom:10px}.queue-number{font-weight:600;margin-right:10px}.queue-customer{color:var(--text-muted)}.queue-badges{display:flex;gap:6px;align-items:center}.queue-problems{list-style:none;padding:0;margin:0 0 10px;font-size:13px}.queue-problems li{padding:3px 0;display:flex;gap:7px;flex-wrap:wrap}.queue-raw{font-style:italic;color:var(--text-muted)}.queue-arrow{color:var(--text-muted)}.queue-problems .missing{color:var(--danger)}.queue-foot{display:flex;justify-content:space-between;font-size:12px;padding-top:8px;border-top:1px solid var(--border)}.tester-form{display:flex;gap:10px;margin-bottom:12px}.tester-form input{flex:1}.examples{display:flex;gap:8px;flex-wrap:wrap;align-items:center;margin-bottom:20px}.chip{border:1px solid var(--border);background:var(--surface);border-radius:999px;padding:4px 12px;font-size:12px;cursor:pointer;font-family:inherit}.chip:hover{border-color:var(--primary);color:var(--primary)}.tester-result{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px;box-shadow:var(--shadow)}.result-head{display:flex;gap:10px;align-items:center;margin-bottom:12px}.confidence{color:var(--text-muted);font-size:13px}.result-name{font-size:16px;font-weight:600}.result-match.missing{color:var(--danger);font-style:italic}.result-parse{display:flex;gap:28px;margin:14px 0;flex-wrap:wrap}.report-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(420px,1fr));gap:20px}.bench-grid{display:grid;grid-template-columns:380px minmax(0,1fr);gap:20px;align-items:start}@media(max-width:1000px){.bench-grid{grid-template-columns:1fr}}.dropzone{border:2px dashed var(--border);border-radius:var(--radius);padding:28px 18px;text-align:center;cursor:pointer;background:var(--surface-alt);transition:border-color .15s,background .15s}.dropzone:hover,.dropzone.dragging{border-color:var(--primary);background:#eff6ff}.dropzone.has-file{border-style:solid}.drop-icon{font-size:28px;margin-bottom:8px}.drop-title{font-weight:600;word-break:break-all}.drop-hint{color:var(--text-muted);font-size:12px;margin-top:4px}.bench-preview{margin:14px 0 0}.bench-preview img{width:100%;border-radius:var(--radius-sm);border:1px solid var(--border)}.bench-controls{display:grid;grid-template-columns:1fr 1fr;gap:0 12px;margin-top:14px}.bench-results{display:flex;flex-direction:column;gap:20px;min-width:0}.empty-panel{text-align:center;padding:48px 24px}.stage-meta{display:flex;gap:8px;align-items:center;flex-wrap:wrap;font-size:12px}.chip-static{background:var(--surface-alt);border:1px solid var(--border);border-radius:999px;padding:2px 9px;font-size:12px;font-family:var(--mono)}.bench-text{background:var(--surface-alt);border:1px solid var(--border);border-radius:var(--radius-sm);padding:12px 14px;white-space:pre-wrap;word-break:break-word;font-family:var(--mono);font-size:13px;line-height:1.6;margin:0 0 12px;max-height:340px;overflow-y:auto}.bench-line{grid-template-columns:minmax(0,1.3fr) 20px minmax(0,1.3fr) 120px 90px auto}.bench-note{background:var(--surface-alt);padding:10px 12px;border-radius:var(--radius-sm)}.banner.ok{background:#f0fdf4;border:1px solid #bbf7d0;color:#15803d}.conf-breakdown{display:flex;gap:10px;align-items:center;flex-wrap:wrap;font-size:13px;margin-bottom:10px}.line-qty .missing{color:var(--danger);font-style:italic}.cost-badge{background:#ecfdf5;border:1px solid #a7f3d0;color:#047857;border-radius:999px;padding:2px 10px;font-weight:600;font-family:var(--mono);font-size:12px}.billing{display:grid;grid-template-columns:auto minmax(0,1fr);gap:8px 22px;align-items:start;background:#ecfdf5;border:1px solid #a7f3d0;border-radius:var(--radius-sm);padding:14px 16px;margin-bottom:14px}@media(max-width:720px){.billing{grid-template-columns:1fr}}.billing-main{text-align:center;padding-right:18px;border-right:1px solid #a7f3d0}@media(max-width:720px){.billing-main{border-right:none;text-align:left;padding-right:0}}.billing-cost{font-size:26px;font-weight:700;color:#047857;font-family:var(--mono)}.billing-label{font-size:12px;color:#047857}.billing-breakdown{display:grid;grid-template-columns:auto 1fr;gap:4px 14px;margin:0}.billing-breakdown dt{color:#065f46;font-size:13px}.billing-breakdown dd{margin:0;font-size:13px}.billing-note{grid-column:1 / -1;margin:4px 0 0;font-size:12px;color:#065f46}.detail-cell{background:var(--surface-alt);padding:16px!important}.call-detail .line-label{margin-top:14px}.error-text{color:var(--danger)}.provider-details{margin-top:12px}.detail-kv{margin:12px 0}.bench-text.small{font-size:12px;max-height:260px}.loading,.page-loading{padding:40px;text-align:center;color:var(--text-muted)}.empty{padding:48px 20px;text-align:center}.empty-icon{font-size:34px;margin-bottom:10px}.empty-title{font-weight:600;margin-bottom:4px}.empty-hint{color:var(--text-muted);font-size:13px}.error-note{display:flex;justify-content:space-between;align-items:center;gap:12px;background:var(--danger-bg);border:1px solid #fecaca;color:#b91c1c;padding:10px 14px;border-radius:var(--radius-sm);margin-bottom:16px}.error-inline{color:var(--danger);font-size:12px;margin-top:3px}.pagination{display:flex;align-items:center;gap:14px;justify-content:center;padding:18px 0}.page-info{color:var(--text-muted);font-size:13px}.login-page{min-height:100vh;display:grid;place-items:center;background:var(--bg);padding:20px}.login-card{width:100%;max-width:380px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:30px;box-shadow:var(--shadow)}.login-brand{text-align:center;margin-bottom:22px}.login-brand .brand-mark{font-size:32px;display:block;margin-bottom:8px}.login-brand h1{font-size:20px}.login-brand p{color:var(--text-muted);margin:4px 0 0;font-size:13px}